Description
This course explores the role of the manager in organizational settings. In-depth focus and examination of social systems and their influence on the motivation of individuals, the effect on work outcomes, emergent leadership and control of behavior in the workplace. Also explores important concepts that help students understand and respond to the influences and forces affecting the behavior of individuals in the workplace. Among the individual topics examined are (1) motivation, (2) self-concept, (3) interpersonal dynamics, (4) conflict and resolution, (5) group dynamics, (6) leadership, and (7) change, as it arises and affects the behavior of people in the workplace. The course extensively utilizes case studies of people and groups in actual work situations to help students develop diagnostic and effective tools for exercising leadership and management.
Offered: Online and on campus
(Three credit hours)